FEMA GO Platform Enhancement

Led UX design for FEMA GO platform modernization after inheriting USWDS design system from departing digital team. Implemented atomic design methodology to establish scalable component hierarchy from basic elements through complex emergency management interfaces. Navigated multi-contractor environment with competing design standards, establishing design system governance through systematic component documentation. Conducted bi-weekly usability testing cycles with emergency management professionals and users, prioritizing features based on user feedback and product owner approval while maintaining atomic design principles for consistency.

  • Role UX Lead
  • For Federal Emergency Management Agency (FEMA)
  • Date May 2019 – March 2020
  • Type Enterprise Emergency Management UX
  • Key Skills Axure, USWDS, Atomic Design, Design System Governance, Component Libraries
  • Design System Focus Atomic methodology, Component hierarchy, Pattern documentation, Cross-contractor standardization, Storybook UI
  • Process Innovation Bi-weekly UAT cycles, Systematic component evolution, Developer handoff optimization
  • Foundation Impact Initial wireframes, User journey mapping, Design patterns, PECOS 2.0 foundation
  • Team Role Senior designer, Healthcare enrollment specialist, 4-person design team